For the Grand Prize, the potential winner will receive an email notification that requests the user to log back into the New York Life’s Together We Win Experience to provide personal information that will be used by New York Life to verify the winner. After submitting their personal information, the user will receive an email or phone call from a New York Life customer service representative within 1 to 3 business days to further verify eligibility and discuss fulfillment details. The potential winner will need to click the “Redeem Prize” link found in the email, which will forward them to a website where they will need to provide information that can be used to help determine their eligibility. For more information on the rules, please refer to the respective sweepstakes rules here:
For the Monthly Prize, the winner will receive an email notification that requests the user to log back into the New York Life’s Together We Win Experience to obtain their gift card code. The potential winner must click the “Redeem Prize” link found in their email, which will take them to their wallet. In their wallet, they will find an item that says, “You Won.” Tap the item to open it, then tap “Get Promo Code” to view the unique code and learn how to redeem the voucher. For more information on the rules, please refer to the respective sweepstakes rules here: